Jenna Leigh
Week 12- Presentations

Customers_suck- How much authority and power do the moderators control and how does it effect the members ability to communicate with one another?

Customer_suck has so many rules within the community that some members may accidently break the rules without even knowing it. There is a limited amount of freedom within this community, which is controlled by three main mods. The purpose of some of these rules may be fair but it does limit someone’s ability to express themselves on a site which purpose is to tell a story about a customer ‘sucking’. This does silence the members and not allow them to tell the whole truth in case they break a rule. Even researching the community was limited as you are unable to get an in depth interview or particpate in the community as you must stay on topic.

I followed a post on the website where the member accidently broke two rules within the community. The blogger broke rules 3 and 5 in which he attacked the person personally by calling them a ‘crazy, homeless’ women and further went on to mention how much she had tipped. This is not allowed within the community along with a range of other rules.

The story was clearly embellished to make it sound more interesting and by the blogger writing ‘crazy, homeless’ women was for humourous purposes and she probably was neither, crazy or homeless, he just wrote this for effect. However, the post was ridiculed by other memebers and turned into issues of class and then went on to personal attack each other. Without the blogger using the words ‘crazy and homeless’, many people wouldn’t have given the story a second glance. In this community, it seems that many like to find the little things to fight over and try and force authority within the community, pointing out to others that this person has broken the rules. Any misinterpretation turns into a debate, which in this case could’ve been avoiding by not mentioning the words ‘crazy and homeless’.

While this person did break the rules,according to many of the other members, the blogger isn’t banned. Three main people rule this community deciding the rules in this community however it looks like other members try and point out who is breaking them and try and take a power role in this community. Some members seem as though they are trying to protect the community even though thats what moderators are there for.

DIGC102-week 9

Purpose: Any industry where you interact with customers, it’s a community used to post a customer service situation.

Decision on whats ‘on topic’: Posts must remain on topic and they are not allowed to act unporfessional towards customers.

Authority/order: Current mod team, regulate the customers_suck posts. They ensure people don’t break the rules.

Language/jargon: “Zorro”- unprofessional actions, Wank/wank baiting- starting a fight

How/when/where is help offered: Help is offered by the mod team, so three people in charge of moderating the site.

Who/what is a troll? A troll is someone who makes up a story or intentionally starts a fight. Other people in the community then post blogs bombarded this ‘troll’ and flooding there email with macros*

 

All mod decisions on all matters are final

1. Remain on topic. Your entire post must be about one or more customers who sucked toward employees (no customer-on-customer suck). WTFs (inexplicable customer behavior) and witnessed sucks/WTFs are allowed but must be labeled as such. If you don’t know whether your story is on topic, don’t post it.

2. Disagreements are inevitable but must remain within reason. No personal attacks, name-calling or threatening. Seeking and/or posting personal information (publicly or privately) about posters or commenters is absolutely forbidden.

3. Customers suck because of what they do, not because of what they are or how they look. Posts or comments with bigotry based on race, gender, size, age or any other characteristic that is out of the person’s control are strictly forbidden.
3a. This is not a Childfree community and, as above, we don’t accept intolerance of children or families simply because they exist.

4. “Zorros” are unprofessional actions and cannot be posted here. Even if you never do it- don’t post it.
Zorro is the term used for when the customer’s suck is ‘avenged’ by words or actions from employees or other customers.

5. No tipping stories or wank; this is an international community and customs differ.

6. Do not delete or screen comments. You may delete your own post or edit it (noting that it has been edited and why).

7. Default LiveJournal text ONLY; you may use boldface and italics. Pictures are allowed only if necessary to explain your story, and must be behind a cut.

8. Please keep everything safe for work: No extreme or graphic icons, and stories with extreme content should be placed behind a cut and/or marked with an Adult Content Filter.

9. No trolling, passive-aggressive wank-baiting (“In before …”, “popcorn.gif”, etc).

10. No advertising, macros* or LOLcats* (Unless the appropriate tag calls for them)

http://community.livejournal.com/customers_suck/profile

DIGC102-Industry analysis report

Question: The Australian government plan to block URL leading to violent online gaming sites. By examining three different online sites, how these laws might effect onling gaming?

Online and offline video games have been ridiculed for having ultra-violent content not suitable for children and adults. Classification guidelines have come under debate for not allowing these violent video games into Australia by accepting a R18+ into the rating system for computer games. Under the Australian Classification code for Films and Computer games ‘adults should be able to read hear and see what they want.’ (2008: 4)

            Recently, the Australian Government moved their concerns to online gaming which has access to ultra-violent video games .The government have discussed placing filters to block URL’s that lead to violent online games. This means that anyone above the age of 15 will not be able to access restricted video games online or offline. I questioned, what kind of online gaming will they be targeting and how these sites will be affected by examining three online game sites.

 

            Brey argues ‘Video games can in principle enable and graphically represent the realization of almost any imaginable action.’ (1999: 6) This includes mutilation, murder and it includes any sadistic action that may be deemed immoral in society. ‘The difference in other media, such as television and literature, are passive media that merely are experienced by the users… video games user are actively engaging.’ (1999: 6)

            An online gaming site, 666games.net (2007), is an entire site based on violence and gore. Every game promises blood and violence. Since opening in 2006, 666 games, has had over 1.5 million plays on the site and defines itself as the ‘largest violent gaming site on the internet.’ With repetition of the words like ‘violent, sadistic, painful’ repeated everywhere on this site, its clear its target audience are looking for not your average ‘shoot and kill’ violence. While it does remind its audience ‘always keep in mind, its digital violence’, some graphics and games seem to surface on the side of unnatural. All 505 games from shooting to even puzzles are devoted to the thought of ultra-violence and often refer to killing as ‘fun’.

            In my opinion, the most sadistic game on 666 games, were the ones which had no skill or talent, or points involved but purely to kill, a helpless victim, with torture devices like razors, chainsaws and spikes. The torture game 2 has realistic graphics and the aim is to ‘let a virtual guy bleed to death.’ The player becomes a torturer in a chamber. There is no points, no score. They describe this game as ‘an extremely realistic rag doll, tied up and ready to be killed.’

            This type of website would become censored if the government was to input filters. It has realistic images with the main aim of violence, it’s free to play so anyone and everyone can access it even children and it’s easy to find. When I typed in ‘violent games’ this was the very first site to come up proving its popularity on the internet. Whether gamers should be allowed to access this website is a matter of personal opinion but the filters would probably try to deny access to this site.

 

            Another online gaming site, absolu-flash.com, provided a warning before entering the site. While it wasn’t a personal check over system, it did ensure that anyone over the age of 16 might find these games offensive. So you click ok, and get to play. The games featured on this site weren’t graphic; all games were cartoons, to kind of put humour in violence. It is a free play site for anyone but many of these games were concerning because of their content, their storyline. Many games were mimics of real life tragedies. They include ‘massacre at school’ which was described as an ‘adventure game’ and ‘suicidal bombing’. ‘Suicidal bombing’, is of course a cartoon remake of the Bali bombings or can relate back to 9/11. The game is described as ‘you’re a mad man committing suicide in the middle of a crowd.’ This game almost desensitises humans to the real effect that these bombings had and makes it into a ‘funny game.’ While the graphics aren’t realistic, the message it sends into society is. You score points for ‘how many people you injury or kill.’

            However, the Australian government may not filter or block this site as it has a warning to consumers before entering the site. This warned consumers that the content may only be suitable for 16+ ages as some games may offend. But there could be debate due to message these types of games send out, does anyone really want their children playing a game which depicts a real life scenario of violence.

 

            In the US, their classification system is an age rating system (3+, 7+,12+,16+,18+) This means that games that may have received  restricted classification in Australia may still be available in the United States. Steampowered.com (2009), is an online subscription service which allows people all over the world to buy and play video games online. Video games which would not be allowed into Australia physically are online and available for adults to play. Games like Darkest of Days or Left 4 Dead are popular action online games, and even if Australia may not allow them to enter the country physically, this retail website allows them to play it online.

            The government censorship laws get debatable in this sense; will they block the distributor of online gaming? If this site is allowing violent games to still be accessed will they block this entire site? Obviously, this would anger anyone who has subscribed to Steam and whether or not it’s entirely fair is also questionable. If these ultra-violent video games are bought by adults through a service that is controlled by an overseas company they might not block this site. However, American has a different rating system and allows for R18+ games and the Australian government would probably encounter problems if they try and block an online distributor.

 

            After examining three different types of online gaming sites which host ultra-violent games, it’s clear that the Australian Government may have trouble with these filters as there is no 100% accuracy rate when blocking URL’s. They can create brand new sites with similar content, they block one site and a new one opens. Further there is the issue of ‘under blocking or over blocking’ and the backlash of the Australian public when they realise they are now restricted online. Offline video games have limits, the restricted classification ensures they have control over regulation but because of the capacity of the internet it’s hard to regulate.

 

 

References

 

666games  (2007) [Accessed: 14/9/09]

http://666games.net/

 

Absolu-flash (2006) [Accessed: 14/9/09]

http://www.absolu-flash.com/gore-games/index.php?noP=9&rubrique=gore

 

Steampowered (2009) [Accessed: 14/9/09]

http://store.steampowered.com/genre/Action/

 

Caslon Analytics 2006 ‘Censorship and free speech’.

http://www.caslon.com.au/censorshipguide10.htm

 

Moses, A (2009) ‘web filters to censor video games’ [Accessed: 14/9/09]

http://www.smh.com.au/digital-life/games/web-filters-to-censor-video-games-20090625-cxrx.html

 

Office of Film and Literature Classification. 2008. Guidelines for the Classification of

Films and Computer Games, Commonwealth Government of Australia, Haymarket

NSW.

Brey, P 1999. ‘The ethics of representation and action in virtual reality’, Ethics and

Information Technology, vol. 1, pp. 5 – 14.

DIGC102- Presentation

Topic: Online Gaming

Why is it important? There are plans for the Australian Government to filter and block URL that have violent video games. This means that an online game which is classified above the MA classification will be censored and any one above the age of 15 will not be able to access the game. Whether it is possible to 100% accurately censor the internet is unsure.

Research question: How online games might be effected by these laws. I have researched three different online gaming websites and compared whether these laws should be aloud to block these games from users?

666 games.net- This websites is the largest server of violent games on the net. It is extremely popular and free to play. All of the games on this websites have the words torture or sadistic or murder. Its a website full of dark games. One game inparticular. The Torture Game 1 or 2, graphics are realistic in the second one. There is no skill involved and you basically just torture someone with nails, ropes, gun and/or chainsaw.

Gore- This game is also free to the public, quick to download and is promoted as easy to learn. They further advertise this website as killing with humour involved.

Steam- Is a subscription service, where online gamers buy and download retail games to their computer. Games which are not available in Australia can be downloaded to your computer through this service. They use the American rating system.

DIG102 Week 6

Advertiser Code Of Ethics- AANA

The objectives of the Code are to ensure that advertisements are legal, decent, honest and truthful and have been prepared with a sense of obligation to the consumer and society and fair sense of responsibility to competitors.

The AANA Code- Advertising cannot:

  • Be misleading or deceptive or likely to mislead or deceive. 
  • Contain a misrepresentation likely to cause damage to the business or goodwill of a competitor. 
  • Exploit community concerns protecting the environment by presenting or portraying distinctions in products or services advertised in a misleading way or in a way which implies a benefit to the environment which the product or services do not have. 
  • Make claims about the Australian origin or content of products advertised in a manner which is misleading. 
  • Portray people or depict material which discriminates against or vilifies a person or section of the community on account of race, ethnicity, nationality, sex, age, sexual preference, religion, disability or political belief. 
  • Present or portray violence unless it is justifiable in the context of the product or service advertised.

Advertisements must treat sex, sexuality and nudity with sensitivity to the relevant audience and, where appropriate, the relevant program time zone.

References- 

AFA (Advertising Federation of Australia)http://www.afa.org.au/public/content/viewCategory.aspx?id=641
http://www.afa.org.au/public/content/ViewCategory.aspx?id=315
http://www.afa.org.au/public/content/ViewCategory.aspx?id=593
http://www.afa.org.au/images/AFAETHICS8PPBROCHURE.pdf

DIGC102 Week 5

Regulation of Video games

Video games/computer games are classified in Australia under the OFLC
classifications.
They are issued with the objectives to: allow access for adults to
what they wish to see, to protect minors from harmful content, to
protect anyone who does not wish to be exposed and to address
community concerns.
       OFLC requires publishers to submit proposed rating along with a
product overview and OFLC then approves or denies proposed ratings. It
is then forwarded to The Classification Board which operates the
Federal Classification (publications, films and computer games) Act
1995. It formally classifies publications including computer/video
games. Material must be submitted to the Board for classification
before the can legally be sold, distributed and advertised. Computer
Games are classified within the following classifications: G, PG, M,
MA 15+ and RC.
       Recently, state/territory legislation has been put into place, in
which case some games are not suitable in some states. For example,
Victorian (publications, film and computer games) Act 1995,
distributes penalties for online transmission of material unsuitable
for minors.
       Classification is particularly useful to protect the promotion of
criminal, violent or sexual violent acts being exposed to minors or
individuals who may find the games offences. It ensures that any
particular class is not discriminated or represented as inferior.
       Computer Games need to pass through an age rating system
(3+,7+,12+,16+,18+) and content which encompasses discrimination,
fear, violence, sexual references and/or nudity and language are
addressed to classify the publication.
       Restrictions on computer games in other countries reflect the shape
of censorship within a particular jurisdiction. For example, Singapore
banned Mass Effect space adventure game in which a human women and
alien women kissed, in consisted with the states criminalisation of
homosexual activity between consenting adults.

Bibliography

http://www.caslon.com.au/aucensorregimesnotell.htm

http://www.caslon.com.au/censorshipguide19.htm

http://wiki.media-culture.org.au/index.php/Computer_Games_-_Australian_Classifications

DIG102- Information Search Report

Is censorship of music on the radio still relevent in today’s society ?

Censorship refers to partly or completely censoring a song from the public to ensure profanity or any insinuation of drug or sexual activity does not offend the public.

Online news reports and articles debated over the topic, it depended on the audience they were trying to satisfy. An article from the, The Age, argued ‘Why take the risk?’ Censor your music before it has the chance to offend. This ‘offensive’ lyric the writer is referring to is the word, ‘Goddamn’, mentioned in the Fall Out Boy single ‘This ain’t a scene, It’s an arm’s race.’ However, a new single circulating commercial radio now is called, ‘Sexy Bitch’, isn’t that considered profanity?

Further, The Sydney Morning Herald published an article with the title ‘Puff out free speech’. The title is in reference to the controversial song ‘Puff the Magic Dragon’, which was ridiculed for having pro-marijuana lyrics. The article centred on the idea that with every new trend there will always be the new threat of influence on youth culture and censorship needs to be dropped for musicians to have the creativity freedom when writing their music.

While an article from Adelaide Now, focused on a conservative family view, arguing that censoring music allows a parent and their child to listen to the radio without feeling ambushed. It is argued that songs like Britney Spears, ‘If U Seek Amy’, should have appropriate timeslots and not be aired on commercial daytime radio.

            However, while looking through an online forum, the majority of the public seemed confused with how and why censorship is used. One mother argued that while driving with her 6 year old, the word ‘crack’ was bleeped out during a song however it was immediately followed by an ad containing information on erection problems. There seems to be an inconsistency in censorship and sometimes they are ruining a perfectly good song.

            A majority cited that ‘censorship was stupid’, that even songs that sound similar to profanity are being censored. Just recently the Kanye West and Ne-Yo hit, ‘Knock You down’, the word ‘ship’ was censored in case it was confused with the word ‘shit’.

An article I found on an academic database made an interesting point, the unknown author argued that ‘by boycotting love songs, kids won’t have sex and beeping out the word ‘cocaine’ or ‘pot’, no one will ever get into drugs.’ He adopts a sarcastic tone to push the idea that by removing everything controversial and pushing it aside, will it really stop society’s problems?

With censorship you cannot please everybody. The relevance of censorship in society today will depend on who you are talking to. For example, the Australian society seems more laid back and let these ‘offensive’ words slip while the US take precautions by censoring any lyrics that may offend, even bleeping out the word ‘gun’ when the shootings overseas took place. However what is questionable is whether censorship will still have a place in society after another ten years?

Te Koha, Nui (2007) Curfew demands for sexy song lyrics Adelaide Now
[Accessed: 12th August 2009]

http://www.news.com.au/adelaidenow/story/0„25289144-5006301,00.html

Sydney Morning Herald (2004) Taking puff out of free speech
[Accessed: 12th August 2009]
http://www.smh.com.au/articles/2004/05/11/1084041394990.html

Ziffer,D (2007) ‘God-damn’ song censored The Age [Accessed: 12th August 2009]
http://www.theage.com.au/news/tv—radio/goddamn-song-censored/2007/03/16/1173722724394.html

Whirlpool forums (2005) Censorship Gone mad! [Accessed: 13th August 2009]
http://forums.whirlpool.net.au/forum-replies.cfm?t=987242

 Saint Paul Pioneer Press (2000) Censorship in music? My, what a wonderful idea!  NA. Academic OneFile. Gale. University of Wollongong Library. [Accessed: 19 Aug. 2009]<http://find.galegroup.com.ezproxy.uow.edu.au/itx/start.do?prodId=AONE>.

Pastorek, W (2004) Bleep Year: Behold a new age of music censorship Entertainment Weekly 775 12. Academic OneFile. Gale. University of Wollongong Library. [Accessed: 19 Aug. 2009]<http://find.galegroup.com.ezproxy.uow.edu.au/itx/start.do?prodId=AONE>.

DIGC102- Harvard Style referencing

Thurott,P (2009)
 Apple faces biggest iTunes challenge yet, Windows IT Pro
{accessed: 4th August 2009} http://windowsitpro.com/article/articleid/47531/apple-faces-biggest-itunes-challenge-yet.html

Borland, J (2005)
Virtually CD free: The Future of music, ZDNet UK
{Accessed: 4th August 2009}
http://news.zdnet.co.uk/internet/0,1000000097,39237034,00.htm

Schramm, M (2009)
Record Companies happy with new pricing, TUAW
{Accessed: 4th August 2009}
http://www.tuaw.com/2009/01/15/record-companies-happy-with-new-itunes-pricing-duh/

Angell, LC (2005)
Apple faces off over iTunes pricing , iLounge
{Accessed: 4th August 2009}
http://www.ilounge.com/index.php/news/comments/apple-faces-off-with-record-labels-over-itunes-pricing/3


Goodell, J (2003)
Steve Jobs: Rolling Stone Interview ,RollingStone
{Accessed: 4th August 2009}
http://www.rollingstone.com/news/story/5939600/steve_jobs_the_rolling_stone_interview

Smith, E (2009)
Music firms pitch iTunes Packages to fans
The Wall Street Journal
{Accessed: 4th August 2009}
http://proquest.umi.com.ezproxy.uow.edu.au/pqdweb?index=9&did=1674531771&SrchMode=2&sid=1&Fmt=4&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1249568378&clientId=20901

DIGC102

Question: How has the record companies adapted to Itunes?

Keywords-

iTunes

Record Comapny*

Music Industry

Effect*

Adaptation

Future

Advanced Searches-

Gigablast                 Create Interactive albums

Ask.com                  Record Industry to raise prices on Itunes

Clusty                     Future of Music

Altavista                  Record Company happy with new Itunes price

                             Debate over iTunes pricing

                             Thoughts on music

Google Scholar         Steve Jobs Interview

                             The Long Tail

Databases-

Informaworld            Change of pricing

Proquest                  Music firms pitch pricing to fans

                             Record company to destroy single-song download